Last Updated: October 15, 2026

At Homie Mart, we aim to make your shopping and delivery experience as simple and reliable as possible. This Shipping Information page explains how orders are processed, shipped, tracked, and delivered.

Order Processing

Once your order is placed successfully, you will receive an order confirmation using the contact information provided at checkout.

Orders are prepared for shipment after payment has been successfully processed and the order has been reviewed.

Processing times may vary depending on product availability, order volume, holidays, or other operational circumstances.

Shipping Rates

Shipping charges, if applicable, are calculated and displayed during checkout before you complete your purchase.

Shipping costs may vary based on factors such as:

  • Delivery destination
  • Order size or weight
  • Selected shipping method
  • Product type
  • Carrier rates
  • Applicable promotions

The shipping amount shown at checkout will apply to your order unless otherwise stated.

Delivery Estimates

Estimated delivery times may be shown during checkout or in your order confirmation.

Delivery estimates are provided as guidance and are not guaranteed unless specifically stated.

Delivery times may be affected by circumstances outside our control, including:

  • Carrier delays
  • Weather conditions
  • Holidays
  • Transportation disruptions
  • Incorrect or incomplete addresses
  • High order volumes
  • Customs processing, where applicable

Order Tracking

When tracking information is available, it may be sent to you once your order has shipped.

Please allow some time for tracking information to update after the shipping label has been created.

Tracking updates are provided by the shipping carrier and may occasionally take time to appear.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your address carefully before placing your order.

If you notice an error in your shipping address, contact us as soon as possible at:

contact@thehomiemart.com

We cannot guarantee that an address can be changed after an order has entered processing or has already been shipped.

Additional shipping charges may apply if a package must be resent because an incorrect or incomplete address was provided.

Failed or Refused Deliveries

If a shipment cannot be delivered because of:

  • An incorrect address
  • An incomplete address
  • Repeated unsuccessful delivery attempts
  • Refusal of the package
  • Failure to collect the shipment

the order may be returned to us.

Any reshipping costs may be the customer’s responsibility where permitted by law.

Lost Packages

If your tracking information shows no movement for an extended period or you believe your package may be lost, please contact us at:

contact@thehomiemart.com

We will review the situation and, where appropriate, work with the shipping carrier to investigate.

Final resolutions for lost shipments may depend on the carrier’s investigation and applicable shipping terms.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible.

To help us review the issue, please include:

  • Your order number
  • Photos of the damaged product
  • Photos of the outer packaging
  • A brief description of the problem

Please keep the original packaging until your request has been reviewed.

Delayed Shipments

While we aim to provide reliable shipping, delays may occasionally happen.

Homie Mart is not responsible for delays caused by events beyond our reasonable control, including carrier disruptions, weather, transportation issues, customs delays, or other unexpected events.

If your order is significantly delayed, contact us and we will help review the available tracking information.

Multiple Shipments

In some cases, products from the same order may be shipped separately.

If this happens, you may receive more than one tracking number or delivery.

You will not be charged additional shipping fees solely because we choose to split an order into multiple shipments unless otherwise disclosed.

International Shipping

If international shipping is available to your destination, applicable shipping fees and available delivery options will be displayed during checkout.

International orders may be subject to:

  • Import duties
  • Customs fees
  • Taxes
  • Brokerage fees
  • Other charges imposed by the destination country

Unless otherwise stated at checkout, these charges may be the responsibility of the recipient.

Customs processing may also affect delivery times.

Order Changes and Cancellations

If you need to change or cancel an order, contact us as soon as possible at:

contact@thehomiemart.com

We will try to assist where possible, but we cannot guarantee changes or cancellations once an order has entered processing or has shipped.

Contact Us

For questions regarding shipping, delivery, tracking, or your order, please contact:

Homie Mart

Email: contact@thehomiemart.com

Address:
1500 N Grant St, Ste R
Denver, CO 80203
United States